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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV Removal and Remount New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps called in advance of arriving. They showed up on time, quickly reviewed mounting location and went to work. Offered to use a better/different mount that was initially purchased (had on their truck). Quick, efficient and most importantly polite during the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting, 55” or Smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV for my granddaughter and connected it to all her devices. I also purchased the equipment for mounting the TV. They were very professional and polite. I again will be using this service in February for my other granddaughter. Very happy with the Geek Squardservice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service for my tv was worth it. The people who came were very professional. They had to put a hole in my wall to run a cable through and did a very professional job in a short period of time. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 70 inch TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job and worth every cent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geekers did a great job. We already had a heavy duty wall mount for the set we were replacing, but it turned out that the mounting hardware on our new TV was placed far lower than on the set we replaced. So the guys completely removed the wall mount and re-installed lower it so that the new set’s location was perfect. They then reconnected our HDMI cables, programmed our cable remote for the new set, and tested everything. Finally they cleaned the room completely and even carried our old TV out to my car so that I could re-home it at a friend’s house. Very professional, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional geek squad representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 65” television an another big area box store. When it was installed it was like a race for the two installers to see how fast they could finish. They even installed the mount right over the cable connection and wouldn’t even take the box away. Best Buy installed did my next tv install. FIRST CLASS INSTALL! Took their time, measured, tested and took the box and all packing then cleaned up around better than how they found my home. I’m only buying from Best Buy on ANY electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They originally told me they were showing up around 12:00 PM, but they must have finished early on a previous job because they called at about 11:00 AM and said they'd be arriving in about 15 minutes. They were professional and went right to work. Asked me a few questions regarding how high I wanted it mounted and even made a suggestion I hadn't thought of. They were fast...much faster than if me and my wife tried to mount our TV. Originally I was skeptical about the price, but it really was worth it to not have the activation of trying to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is great! It has the adjustments needed to get your TV in the correct position. The Geek Squad took care of all installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a tv and wall mount from BEST Buy. We had it for a while in the box then we called Geek squad to come out and put it up. They did an awesome job of putting everything up where we wanted it. Friendly really nice guys! We have been enjoying everything for a few month now. THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came and mounted my new televisions were knowledgeable and made suggestions while I made up my mind which helped me to decide the best spot to place them. Next year I think I'm going to purchase a 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service! 5 star!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new TV mounted to the wall. All was done perfect and I am super happy with service! Alex did an excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you ! Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful installation of my TV system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt. Efficient. Professional! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers, Brody and co-worker arrived on time and efficiently installed the wall bracket and TV. In addition, they helped set up the TV. They were efficient and very professional! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be any Happier with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience; Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were fantastic! They listened to all of my requests on how and where I wanted the TV mounted and took great care to get everything done right. They made sure all the cabling was neat and ordered, that all my components worked correctly and showed me how to use them. Worth every penny to have them professionally mount my new TV; I’ve done it myself before, but their knowledge and experience got it done so much. faster than I ever could. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Best of the Best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say the delivery, unboxing and wall mounting of my large (and HEAVY) tv was the BEST installation experience I have had from any retail company. Justin & his team showed a professionalism and friendliness that went beyond just getting the job done. Even though there were problems with the television itself, he made sure we were taken care of by arranging a replacement, and coming back to complete the job himself. I wouldn't hesitate to use Geek Squad for ANY delivery & installation job after his excellent experience. I only wish other companies showed this kind of dedication and respect for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came in and did a fantastic job of mounted and installing TV to our specifications. They were fast and clean and left no sign of being there. Set up the TV and showed basic things. Wish they had showed us how to dismount the TV from the wall mount. Worth every penny for the installation!

    I would recommend this to a friend