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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1437 Showing 28,721-28,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    GS was amazing - beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came in was polite very nice - helpful - understood the problem and took care of it within a reasonable period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EST service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and courteous. They are willing to go above and beyond to ensure your entertainment center looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time , installed my wall mounted 65 Tv, answered all my questions, 2nd TV installed in the last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt. Did a really good job mounting a 85” TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install seemed to go perfectly, and was quick. However, something may not be correct with move of the soundbar and/or how it is connected to the tv - cannot get sound to work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worker great job come again the persons was so smart they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thinks Outside the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, think outside the box to get TV installed above fireplace..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and neat. They took time to explain some of the features of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Igor was a champ at getting this scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply cannot say too many good things about the superb customer service we received from Igor at Best Buy Castleton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, the team of guys were right on time and the work was performed properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ask for no 3rd parties deliveryman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cam 2 hours after 6 hour window with no calling the customer and then tried to charge over the installation fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and friendly servicemen who put up TV and checked out sound on sound bar to correlate with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad did an outstanding job with the TV mounting. There were no issues, and I am enjoying the TV immensely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely exceptional service…very professional, friendly, and helpful! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the Geek Squad agents and we were very happy and feel it was well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edson and his helper were outstanding, went above and beyond and did a very clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad was wonderful. Arrived as promised! Installed 50 inch TV quickly and expertly. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by the installers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed by the installers in a very short time. They did a great job and were very neat in the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was wonderful and works really well. We recommend this service to anyone that needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are fast and good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys! Very quick setup! Answered all my questions and wore masks entire time!

    I would recommend this to a friend