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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install at a competitive price. Even gave good suggestions for how to manage many hdmi connections with less wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went real well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very efficient. They were friendly, knowledgeable and courteous. They did an awesome job. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a peace of mind. Highly beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell and DJ were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overcharged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy mount I purchased for this TV could not be installed per the Tech, so the TV was placed on the existing mount that held my 55” tv installed 10 years ago. Would have preferred a new mount for the new TV. I think something should have been deducted the install price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was both friendly and professional. They mounted and set up my TV and answered all my questions to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and Connected Everything Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast, friendly, timely, & thorough!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete job by the original tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not a problem. The tech was knowledgeable and very polite. He told us we needed an updated cable box which I went the next day to exchange. He told me to E-mail him and he would come back and connect with instructions on how to use. I called him x1 and e-mail him x2 with no response after 3 weeks. I then went back to Best buy and they arrange for someone else to come out and the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing I love it the colors the 3D its just so good to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as requested and quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, met my needs to the "T" Professional service and did a magnificent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & professional. Great service. Will use again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - TV mounted nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgable technicians came to mount our 65" TV and we were very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know what they doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted seamlessly and with no mess. Geek squad were efficient and helpful with good suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient. Will use again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Came in and did what they needed to do and I could not be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did not take geek squad long to set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my tv and sound bar in no time at

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little trouble with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little trouble at the beginning, Geek squad didn't want to do the connection, had to get our maintenance team to help then Geek squad connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only hope and pray that our own installation crews are as patient and kind as the ones I encountered at Best Buy. Great job guys...Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was quick, clean, and clearly explained had the products worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a perfect of a job installing our TV's

    I would recommend this to a friend