Customer Ratings & Reviews

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

I was reminded the day before the scheduled visit they were coming. That morning, after loading their vehicles, I was called and given an estimate time of arrival. 20 minutes before they arrived, I was called and advised again. No surprises. The crew (2 men) moved a wall mounted 65 inch TV from one room to another. Then wall mounted a new 55 inch TV to the first wall. My crew was courteous, professional, helpful by providing advice and recommendations, friendly, and patient. The TVs are placed where we wanted, level, connected to all the devices that TVs are connected to. IOW totally operational when they were done. I will not have any reservations to call the Geek Squad for this type work.

I purchased an Insignia 43" TV. The techs who came out to have it mounted and set up did a great job, and were very friendly. Had the complete installation to my receiver been less expensive, I would have purchased that as well. I am very disappointed that this TV does not come with a hard copy user guide. I've no clue what all it can do, nor do I know how to connect the TV to the receiver so I can hear the TV through my speakers. I have the optical cable, but when I try to "Add Equipment," it always gives me an error message. I've called Insignia for help, and was on the phone almost an hour. I called Geek Squad twice. They didn’t know the answer, and just told me to make an appt ($129??) to have them come out and hook it all up. Over all, I'm happy with the initial service, but not the price to get it fully installed.

The geek squad was on time and did an amazing job mounting 2 tv’s. A 55 inch in the bedroom and 75 inch in the living room. The team was very professional and ensured and I would highly recommend them.

We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.

Scheduling was a major problem and the original team arrived more than an hour before the start of their scheduled arrival time and we were not home. That created major consternation since we were not able to reach BestBuy by phone for more than an hour. We then traveled to the local Best Buy where the manager, Xavier, interceded and made accommodations to re-book us for the following week. Kudos to Xavier! Then the team that actually did the install, led by Aaron, was patient, knowledgeable, and efficient. They did a great job!

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

We already had a mount on the wall. Geek Squad came out and set up all the channels for us. Service was great. The Geek guys were extremely nice and professional.

Troy & Kasey with geek squad did an amazing job installing our motion mount & oled tv!! They were super professional & knowledgeable & nice!

The workers that set up our equipment did it the way we asked and set up the workings of the TV before they were done. They hung the TV quick and secure. They also set up the old TV where I wanted it in the basement and set up my Bose system to it. Very happy with the experience.

Best idea ever!!!! The gentlemen knew what to do and was very courteous! Job was completed in no time once they were scheduled and here!

Mount techs did an excellent job. Came two hours early when I was sound asleep, but that’s a scheduling matter I assume. We agreed they’d come back later in the day during the window I had been told 3 times verbally and in writing from Best Buy, 12-8pm. They came at 10am - said they were told 7-3. I work late so that was not great! The mounting, installing and hauling away went very well. So 5 stars for Frick and Frack - Thanks guys, you turned a negative into a win. And hey, be nicer to Rich. He is very nice. Though both were clearly committed to the customer. I just felt bad for him. The other guy was a jerk to Rich at times during the process. I didn’t catch the other guy’s name though they both made sure my expectations were met and were respectful to me. Appreciated the successful install greatly.

The agents were very helpful and knowledgeable. They did an excellent job mounting my 86 inch tv in my living room, would highly recommend.

The BestBuy representative ( worker) installed and connected all the cables from the smart Samsung TV as well as the sound bar. Everything was done professionally. He was very courteous.

The gentleman that installed this TV was excellent. Very professional and did an amazing job.

Quick installation. Very knowledgeable. Very personable technicians. Highly recommend!

The agents you sent where VERY PROFESSIONAL and KNOWLEDGEABLE It was Great to deal with people that actually knew what they were doing GREAT JOB

The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

The men mounted and power sourced an 85” tv, mounted the sound bar and power sourced the tv’s in 2 additional bedrooms. Their professionalism and service was outstanding. I recommend them highly.

I purchased a large TV and paid to have the Geek Squad do the installation. I am very happy with the service they provided. They were efficient, knowledgeable, and did an excellent job. I was also pleased at how well they made everything in my home connect together. They also made excellent recommendations to improve my system. I added a few components which they had in their vehicle. I am very pleased with the entire package and how helpful the Geek Squad was. I would highly recommend them to others for a smooth and painless TV or other electronic install.