Customer Ratings & Reviews

Highly value the ease of ordering, swift delivery and sale price on this Fire tablet.

I would give this a 0/no star review if it allowed. I paid in full upfront as there was no way to schedule the appointment without full payment. I was happy to pay 50% upfront to secure an appointment but thought 100% payment was ridiculous considering that paying full price to book an appointment just seemed wrong. You do not pay for a haircut when you book the appointment. But I did it anyway as I was moving and needed my TV’s moved and mounted. The one TV was not going to work so while the technicians were in my home I bought the parts needed to correct the situation and was told they would reschedule me for 3 days out. Since I paid for the appointment in full and had already waited 3 weeks. Valued the company and technicians and confirmed everything and on the morning of the scheduled date I was told my appointment got pushed back 4 weeks. Sat on hold with geek squad 45 minutes to get a live person who could not connect me to a manager, that would take another 36-48 hours. I have been a Best Buy customer for 10 years and this service was lousy. I returned all my products, got the same tv cheaper and task rabbit installed it for $70 not $269.

The agents efficiently removed my old TV and installed the neww TV. Very clean and prompt,

My agent mounted my 42" TV and connected it to the equipment I needed for work and recreation.

Awesome product and Geek squad did a fantastic work.

Excellent service professionally executed with dedication

We have used Antwon and his crew on at least three different occasions - love him! He does great work, is courteous and professional!

The person that came to my house was great! Wrapped every wire together, hung the TV and went above and beyond to make it work and look good.

The guys that came to install the wall mount and TV did a great job and showed me how to use everything and answered all my questions.

Excellent service. Showed up with in the service window. Was polite and knowledgeable.

The team was on time, knew exactly what was needed, gave great advice and completed the job quickly and cleaned up afterwards. Gets my top rating!

Did a Fantastic Job!!!! Their great, very polite and helful!!!

Was awesome and technician paid attention to details

Solid, versatile smooth…great geek install, quick yet perfect

Geek squad has expanded from mere techno peeps to all round entertainment system pros. They made the installation look easy...

The geek squad came in, measured, explained, mounted, and did an awesome job on the mounting

Very friendly. Excellent work. Highly recommend.

The guys did a great job with the installation. Everything looks great and very professional.

they were great. fast and professionally done. very efficient.

I was extremely satisfied with the work that was done. The setup was quick and easy. Love my new TV!