Customer Ratings & Reviews

they did get job installing my TV- curious and professional

A third party, not the Geek Squad came to install my 65 inch tv above my gas fireplace. When they arrived, they would not finish installing the television until I paid another $150 dollars. This extra money was because they were installing it above a fireplace. I told them , it is sheetrock! Not brick or stone. You are doing the same number of screws with the same screws! I am disappointed in Best Buy because I told them over the phone when I asked for the service and they connected me to the Geek Squad scheduler exactly where the tv was going in my condo. I prepaid $150 and then was swindled out of another $150, just to get the job completed on the day of the install. I paid the fee, because I needed the television hooked up. I had already waited 10 full days for the Geek Squad to arrive. I have complained and called several times that this was unethical behavior on the part of Best Buy. I am told that they can credit me $35 for my dissatisfaction.. Nothing more. If I want further attention, I need to speak with the local store manager in person. There is no email and no phone number. Barbaric! What has happened to you Best Buy? You used to be so much better than this! Ripped off and overcharged in Dover, NH.

I love the tilt feature. I can be sitting on the sofa or standing in the kitchen and with the tilt feature, it is always a perfect angle for viewing.

Great Service. Very professional and knowledgeable.

Ordered install with my new flat screen TV. Technicians arrived on time as scheduled

Very well made. Great for the corner with the ability to move around a bit.

The two gentlemen that hung the TV did a great job! They even gave me their contact number if I found any questions. Top notch!!!

Prompt and courteous staff with timely installation

The team did a great job - very efficient and excellent work

Great job. They new what they were doing. To bad we could not talk a little. These Guys new there job.

Toby had also installed a TV in the past for us so I was pleased to see him again. He is courteous and professional while going about the job.

My Geek Squad tech was on time. He took time to ask me what I wanted. I am very happy with his work.

Best guys in town, clean and knowledgeable, leave you with all kinds of information to maximize your purchase, and enjoy all features

The geek squad techs that came out to mount our tv were outstanding. Highly recommended.

Geek Squad showed up very promptly and was so professional i was so impressed. I will be using them again

Very good service. We are satisfied.we really appreciate it!

I purchased this with tech support plan and got a screaming deal. Tech support plan will see returns almost immediately.

Technician was knowledgeable and very thorough. Cleaned up and assisted with reviewing the TV features

I was surprised how long it took to get an appointment but follow up was quick and service was good

The TV Connect and Mount for our new 43" TV is working out very well.