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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1455 Showing 29,081-29,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Service ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys live up to their name! Great customer support and great communication. High recommend this service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv quick and very effentally I would have no problem with them coming back out to have other work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and knowledgeable also suggested I get the plan for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, knowledgable and very efficient. Would highly recommend. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeply Impressed by Geek Squad Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient personnel. Exceptionally solicitous and courteous. A joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we have used the Geek Squad to install TV mounts. Both times we found the installers to be professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and sound bar on the wall and did that with good precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. They got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, knowledgeable and did a great job! I would definitely recommend the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and cordial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve appreciated a bit more of a tutorial on the basics of the television once it was installed. But both the rep and installer were very cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. Excellent review of how to use features of the TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installer needed technical assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv was replacing an already mounted tv. Switching out the mounted tv was fine. I could have done it as I did the original mounting. I went with an installer because it was free. However, he had a great deal of difficulty getting the home theater system to recognize the tv and dvd player. He spent a long time switching input options and cabling and even asked if I had any additional cables as he did not have any on his truck. When he left the tv worked but the dvd did not through the universal remote. I later called the Geek Squad for help and a follow up appointment was scheduled. At that time it was determined that the installer had failed to realize that the universal remote needed to be reprogrammed to recognize the new tv. This was done and all works as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery techs were knowledgeable and courteous!! Respectful and perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best two guys ever clean net no mess even had time to help a neighbor of mine for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, Heidi and Thomas, were very professional in hanging up our and hooking up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounter 2 tv's for me. They were punctual and communicated the procedure and made sure I was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AceK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Installation (wall mounting of my 65 inch flat screen) with BestBuy recommended mounting hardware was perfect! Fast and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this and did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was great quality for them price and has worked perfectly

    I would recommend this to a friend