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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1457 Showing 29,121-29,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly, on time , knowledgeable and efficient. The geek squad is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with purchase under total tech, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellows were so polite, professional and I appreciate the fact that they hung my television exactly like I wanted it hung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very nice and professional! They even did more than what we asked them to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation and TV hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents provided great service, including loading my old TV into my car for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to install my 75" TV. They were very professional and very thorough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand I purchased via open box. I like the TV. The TV wall mount was purchased separately. Apparently something was missing from the TV and I did not know until after Dominic showed up. The pieces were ordered by Dom. Nothing was in the notes. Kasey showed up had everything ready to go when we found out no pieces were brought with. I've purchased them and now wait until mid October.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the mount quickly and effectl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV Mount ever! Best Buy was very helpful with the whole checkout process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional job! Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full delivery and mount! Friendly and respectful of our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time very professional mounted my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, it was easy to install it came with everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remounted of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents remounted the our TV and reconnected us to cable. It went smoothly and the agents were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient tv mounting. Answered all my questions. Cleaned up well before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with scheduling and install. On time and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As he installed the TV, Joel was professional. He communicated each of the steps. Upon completion he went over functions and operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always shopped with BB but recently trying out their geek squad service. Everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great - professional, clean work, friendly, very nice gentleman who worked hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a fabulous job connecting all my old audio equipment and new TV. He wouldn’t leave until he answered all of my questions. A+

    I would recommend this to a friend