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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1458 Showing 29,141-29,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Did you squad technician was very professional and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you squad technician was very professional and answered all my questions will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of unpacking and setting up my TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed all installs within in time frame and to our satisfactory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was quick, but not as neat as necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and quick. However all of the connections (wires and cords) were not done as neatly as possible and have to be disentangled and arranged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv a few inches higher than they were supposed to and couldnt adjust without ruining the wall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team of installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech team set up. Knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service given. Exactly as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work you guys did. You were kind, courteous, well informed and efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and all connections. They made sure I knew how to operate before they left! Ryan was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is perfectly suited for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exceptional! I have used this service many times and it always is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came here to install night TV and set it up were very professional and polite. They were quick and did not leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, having no issues after the installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two gentlemen from Geek Squad installed my Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing service setting up my TV by Geek Squad. On time, polite, knowledgeable. Very impressed with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my 75”LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up and did everything they said they would do and even adjusted my bill for something that didn’t need to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Did a great job. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job, was professional and accommodating showing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with total tech. Great deal if making multiple big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with total tech. Great deal if making multiple big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid TV installation!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job on installation!!! He went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality at a reasonable pride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out several other sources and brands of wireless headphones, the Sony set which was on sale proved to be of superior quality!

    I would recommend this to a friend