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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mounted TV quickly and carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted 65 inch TV to the wall quickly and carefully, wearing masks to prevent spread of COVID-19. Also compiled info for easy reference and helped with storing box in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of purchasing this service but doing so was the best decision I’ve made in a long time. Well worth the cost. The Geek Squad was so professional and they did amazing work during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, connected it to all my devices. They were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samus Elite Advanced tilt 4D wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wall mount. Fits TV from 42”-90” and will hold up to 150 lbs. It can be extended almost 7 inches and rotate the TV screen to either the left or right if needed. Also easy access to the connecting cable. Perfect for the space we have!! The Gerk Squad recommended the height and installed it and the TV. Very courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Were Exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were punctual, very polite and wore the shoe coverings before entering my home. They unmounted a television that I no longer wanted and installed or remounted a new 65 inch Smart TV in its place. They tested the TV to make sure it was working correctly and went over the instructions with me about operating the new televison. They also cleaned up all the packaging and took that with them when they left. Thank you again for doing a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team worked efficiently, respectfully, & smartly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was relatively simple – I already had a 5.1 Speaker system from my previous TV setup, and the new TV simply stands on a glass unit that houses the amp/tuner, DVD player, etc., so no wall mount needed. But the guys worked efficiently, respectfully, and smartly. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What they did made our Day Program more successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Geek Squad install our mount and TVs at our day program, and I can't say enough good things about the experience. They did a fantastic, efficient job and left the area clean afterward. The installation looks perfect! I highly recommend their services to anyone in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very friendly and knowledgeable. Eager to help and answer questions during setup. Will recommend to everyone I know. Couldn’t be more happier with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Awesome !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were Fabulous. Extremely Knowledgeable mounting and setting up the connections as well as explaining the Features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in mounted and installed my new 75’ TV with no issues! They were professional and explained the TV functions. The geek squad made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Ryan was amazing. He texted me first thing in the morning confirming the appointment and even asked if I needed anything else before he arrived. He came on time, was extremely professional and CLEAN! I hate when I have someone install something and they leave a mess. Not Ryan, he made sure everything was perfect before he left. He did a wonderful job installing and mounting my TV and even made sure my Roku account and all the other apps were signed in and connected to my wifi. He went above and beyond and I am extremely satisfied. I look forward to having him back for my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Smart move using Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Purchase - TV Mount/Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was amazing! I had the pleasure of having Dorian and crew as my Geek Squad Experts. They called me when they were headed to my house. They arrived earlier than I expected - they wore face masks and shoe covers - they were courteous - careful - and efficient. I received great customer service and was also empowered with knowledge because they answered all of my questions (and I had A LOT). I am so happy that I chose to purchase the mounting service. The mount seems to allow us a better view of the TV from all angles within the room. The TV - the service accessories...........everything is great! I am so happy about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to all devices. They were careful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents efficient, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents arrived as scheduled on time and were extremely efficient with large screen TV installation as well as helpful in answering questions on TV features and operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-Worth the Cost Not Doing It Yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and were very patient in orienting us on all the features. They were knowledgeable and we were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65 inch TV, above fireplace, very professional, took less than an hour, worth every penny, too large and clumsy for me to do myself at 56 years old, glad there is a quality service like this available

    I would recommend this to a friend