Customer Ratings & Reviews

The agents delivered, mounted and setup the new tv. It works great.

This rep was top-shelf. Great people skills. Goocd communicator.

the service person was very courtesy, helpful and efficient. he did a good job.

Thanks for recommending this fantastic service. It gives us great comfort knowing any problem will be handled in a snap!!!!

I’m very pleased with Eddie and his team. And any time I need any more service I hope he is available.

This service was good and the guys were very well mannered

The Geek Squad did a great job of installing my new 75" TV. Everything works great!

If I could give 0 stars I would. I have been scheduled 2 times. First time, Best Buy never showed and never called to cancel. 2nd time they scheduled me for the only 1 1/2hrs i was not available that day as they insist YOU be available from 7am to 7pm. First the technician called to clarify a detail and I told him I was not available then and he said he couldn't help but I needed to make another call to scheduling so I did(which took 30+minutes because you go through an automated system and are put on hold) who said they could accommodate me only to receive a call and VM the day of the installation by the very technician I spoke to the night before to say he knows scheduler said they would accommodate me but he WOULD NOT accommodate me. I'm canceling my entire order and taking my business elsewhere. Best Buy clearly does not value their customers time or business. The store associates were great to deal with but Best Buy does not have customer service that reflects the great job the store associates display.

Job well done with no issues to report. The two technicians were competent

I love that they were on time, did what was needed, and cleaned up afterwards.

Great group of guys who delivered and installed my TV and Sonos System.

Came on time, very professional and polite, very satisfied.

Excellent service, on time and everything is like I want it

They did all the work and cleaned up the mess when they were done. I watched football 5 minutes after they were done.

The Geek squad was great. Danielle did an excellent professional job installing our TV. She was patient with all our questions.

The team did an exceptional job installing the wall mount an hanging my tv With a wireless receiver it was a clean install

The Agents were BRILLIANT - super helpful and explained everything. Would definitely use them again!

The team was on time and hadthe 82 inch TV mounted in less than 1/2 hour.

They arrived early, and they were out in about 30 minutes. Work well done, job site cleaned up like they were never there! Great Job!

Mount works great for large TV. Perfect for our living room.