Customer Ratings & Reviews

Terrance was great and made sure we had what we needed to hang the tvs the best way possible. Very happy with his work and suggestions.

The agents removed and remounted not only the LG TV I purchased, but the new TV wall mount. They also reprogrammed my Harmony Elite to meet all my needs. Anthony and Jason were my installers and I was extremely satisfied. They answered all m6 questions and provided me contact information if I had any future questions. My only complaint was during the purchase process. I waited nearly an hour and a half in the store after going through the kiosk before I was met with a sales associate. In fact, I had to go back to the kiosk after waiting that long before I gasworks an associate and asked for assistance. At that time the sale was completed. NOT HAPPY ABOUT THE WAIT!!!!

The Geek Squad team who put up the two TVs we bought were great. They were very careful to make sure that they were mounting where we needed them. They worked quickly and efficiently. A real plus team for Best Buy.

The agents who came installed my new 65 in TV with the sound bar hanger very quickly and efficiently. Thay set them up and showed us how to use them. Great service.

The agents who mounted the TV did an outstanding job centering the TV and connecting to my video and audio equipment. They were very professional and cleaned up when done. Outstanding.

Total tech is the best. The staff is always so pleasant to interact with. Very professional and always on time. Thank you!

Excellent installation and setup. Very professional.

Geek Squad is the only reason I buy all my TVs from Best Buy. They deliver, set up everything, will relocate my current TV to another room I want, remove the boxes and will come back out and pick the TV up if I have any issues. And if you are a TotalTech member it's free. Other companies won't set up the TV, nor bring it inside your house, if they do offer install and wall mounts, it's separate from delivery, etc... If there's a problem, that's a whole other issue. Now with TotalTech you even get a free 2 yr warranty.

The install gentleman was very nice and explained everything he was doing. However, I was concerned when a crew of one showed up. The information on how to use the new system was less than thorough and I was sorry that my shorthand skills are no longer efficient. I went on line and saved the manual so I could review how to do things.

The Geeks were great. Professional, knowledgeable, and Neat. They took their time and explained the whole process. They help set up the TV so I could start enjoying it immediately.

Geek Squad did an excellent installation of a 75” Samsung TV with wall mount and sound bar. Very pleased!

The agents mounted the TV and went through all the settings and took care of everything for us. They were very knowledgeable and helpful.

We were so pleased with the Geek Squad that came to our home. They were so efficient and knowledgeable, and quickly and easily removed the old tv and installed the new one! They helped us understand the remote, and how to get the best use out of our new tv!

Geek squad members did an amazing job with TV mount and installation. They took care of lingering wires as well and helped to keep installation clean and neat.

Got a TV from you folks and had one of your installers put it up. Wonderful experience. On time delivery, courteous installer, everything went like clockwork. Perfect. Thank you.

They did an excellent job of handling the tv with care & putting it in a better position on the wall than l previously had. Also was helpful in making sure l had it setup & working properly before they left.

Technicians Nam Le and Matt were so professional and knowledable. Job was done quickly and they answered all my questions too. Terrific technicians!

This is not our first experience with mounting. We have always chosen this service because they are professional, clean up afterwards and have always taken the time to do the job correctly. In this case they discovered the existing mount was not going to work. They went back to store and returned with the right mount which was a roundtrip of about 40 miles. Very pleased with the outcome.

Roy was outstanding I couldn't believe how quickly, efficiently and beautifully he installed my new TV. He even saved me money by returning the mounting bracket I had purchased, as he determined the one currently in place was capable of handling the new unit. He also took the time to explain how to use the features of the new unit, and he took away all the boxes and packing materials. He was wonderful!

I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.