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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and did a good job, they answered questions we had too and suggested somethings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mount quickly and accur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professionalism. Voicing step-by-step instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth it to have the TV and soundbar delivered, installed, and operating when they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well. Price was fair. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, in-home consultation and in-home install have been great! Highly recommend Bryan and Randall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted … was damaged ( not installers fault) My problem was getting rescheduled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service. They take good care in mounting and making sure it is balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, was on time and contacted me several times to give updates of arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everything installed and working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, knew what they were doing, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65" TV to mount on a heavy mount. They made it look so easy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came to do the installations were very professional, did an excellent job and took the debris with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Money not well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being so happy with the orginal install of my tv's, I decided to use Geek Squad again when we moved. I needed the same 2 tv's hung at our new address. I paid 400.00 for the mounting of the tv's this time around. The two men that showed up this time seemed bothered by having to do this job. They quickly stated that the two sound bars were not part of the 400 I paid already. Even though they were already attached to the tv's, after a quick discussion they started working and mounted both tv's. It look them roughly 45 mins, which means they each made over 200 an hr. I also gave them a 20 dollar cash tip bacause the main gentleman made me feel bad. Absolutely no customer service, went out of their pay to complain about having to put 2 screws in to hold up a sound bar. Did not ziptie and clean up cords and wires,(Installers 1st time look the time to do this). Unfortunately after this last experience we had, we not be using Geek Squad again. It's a shame, biggest waste of 400.00 I've ever spent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad response to problem with volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine. Because of volume problem tried to get checkup. Response was very bad after several phone calls and visit to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WENT OUT OF THEIR WAY TO MAKE IT SIMPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT MOUNT ON WALL BUT VERY HAPPY WITH THE TECKS THAT SET US UP THEY ARE THE BEST IN MY BOOK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. And they cleaned up behind their self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and did an awesome job. Vacuumed up after and everything. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party installed my 75 inch Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted by a third party team who did a great job but unfortunately I wanted the no gap less mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great, knowledgeable and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, very courteous and professional and were in and out in no time! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came installed tv mounted and did some extra work as in telling me how high I should mount other TVs in house

    I would recommend this to a friend