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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    The guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our television mounted by the Geek squad. They did a great job replacing our old television and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Went above and beyond to get the tv mounting bracket attached, even waited till I got a different one!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad . . . exceptional attention to detail!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great & very professional. Fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team and support person. Excellent customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff to install my new tv. They also very knowledgeable on tv operation and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs mounted and connected my TV and ensured that everything was secure and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike did an amazing job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his helper did a great job explaining the process! The install looks great and we are happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy, the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Made installation of my 75 inch TV seem so quick, easy, and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my television and wall mount. They was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service team. Clean and respectful. Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly setup my tv and gave tutorial on remote and smart tv features. Friendly, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and called before they arrived. Both geeks were courteous and professional. I highly recommend using the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1hr Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team were very professional and set up my tv exactly as I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount to perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job installing the tv mount. I have a 65in LG OLED and the mount is very sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time BB installs electronics for me is always a positive experience. Glad to have them help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and taught me how to use the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my outside tv. They were experienced and friendly.

    I would recommend this to a friend