Customer Ratings & Reviews

The agents that came out were great !! They installed the wall mount very quickly and installed my tv on it . They also hooked up my devices to it and everything is amazing !!

Bryan is our in-home consultant & Leon was the tech. Excellent service from all three gentlemen. Yes. The third is a nice gentleman who travels and helps Leon. Always asking how they can help more. We recently purchased large TV & other items. The best of the experience is how Bryan comes to our home and visualizes how everything will look and work. Excellent knowledgable & Professional. Leon and his assistant always sharing tips and very informative when came to explain all the settings and how to get more great experiences with the products we purchased. Excellent service especially the great employee's Best But has.

Was going to mount my new Samsung QLED 75” myself but after several friends warned me there is a high risk of damage for large screens and I should just pay somebody & then talking to the Best Buy in-store Samsung Rep, decided it would be best to pay Geek Squad to mount it. Really, really glad I chose Geek Squad!!! The techs stayed in touch with me by phone, showed up at the exact time they promised, were done in less than an hour, and even set up the tv to work with Xfinity for me, and then walked me through the main features of the tv & remote. Cannot save enough good things about the service I received from Geek Squad and highly recommend their TV Wall Mount Installation for anyone not comfortable installing themselves.

The team that installed my TV was professional and did a great job.

I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

Don provided expert service in the removal of my prior big screen TV/sound system, installation of my new system, and removal and installation of a new whole home sound system. Work was neat and tidy and his ability to explain how to work the entire system was superb. Very knowledgeable with excellent communication skills. He even assisted me after the installation with a few follow up questions - an unexpected plus! He has made me a Best Buy customer for life.

installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

Excellent service and very Knowlegable highlly reccomd

They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

Every time they have come out, they have been great. Knew exactly what to do to solve all my problems. Loving the set up of my tv and the tv itself.

I had purchased a Sony TV and the Geek Squad membership in late January,2023. That I was so pleased with both TV and Geek Squad service I returned and bought the same TV but this time the Geek Squad service was exceptional. The technician was so helpful and spent over an hour helping me set up be second Sony TV. I was always satisfied with Best Buy in the past but this Best Buy and Gerk Squad are suburb? I am so elated I want to purchase a third Sony TV

The rep From the geek squad was excellent. The mounting done of the 65 inch TV was done perfectly. The rep was patient and knowledgeable and we would highly recommend this service.

Timely arrival and quality installation. Technician clearly explained the process, including a completion timeline, addressed our concerns, offered an opinion when asked, and executed on his promises. I would recommend Geek Squad services to anyone who’s looking for quality home entertainment design and installation.

I am completely happy with my first Total Tech experience. The consultant, Charlie Uyeda visited our home in anticipation of our remodel. Based on our needs, and the home layout, he was able to provide information that we needed to make the best decision. We are completely happy with the Sony Mini LED purchase and installation. We look forward to having Charlie as a part of our 'remodel team', seeing the completion of our remodel with new replacement of additional security devices and TV, computer, printer networks.

The two agents were very helpful and extremely knowledgeable about their job. Lead agent patiently explained how and what he was doing, then they both demonstrated all we needed to know to enjoy it.

I would like to say that Jamar and his partner are incredibly helpful and got my 83 in LG OLED TV mount with out any issues. He then telling me to create and LG account to be able to downloading any updating for this new TV I bought. They took care of the mounting and set up the TV programs and the quality of the picture screen are flawless. I am in love with this T.V. I would recommended to any one.

Luis and partner installed two different mounts for us. I was very impressed with their professionalism and knowledge. If you have Total Protection I recommend you to make use of the services.

Install tech Rich asked for my position desire, gave rough idea of placement then installed as per my desire. Limited drilling into wall then secured all after mounting. Set up TV quickly and gave easy to understand instructions along with answering all questions.

TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

The technicians installed the tv quickly and professionally. Additionally, they showed me how to use the remote. any questions I had, they answered. As they also mounted the tv on the wall, they took great care to measure correctly so the tv would be level and the soundbar would fit correctly.