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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1496 Showing 29,901-29,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good experience with tv & mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience- 2 guys came, installed mount , tv and my playbar . Looks good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, gave me a heads up on the way. Worked quickly, mounted my tv, and took the old one off the wall too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, asked questions, set it up the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and gave good advice. Good customer service and they arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great, fast, clean, went through se

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great..I appreciated him going over the unit with me and helping me set up some apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was mounted to the wall with mount unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was respectful and helpful. The TV was successfully mounted to the wall. The service was 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost to install the sound bar with the TV was not communicated in advance. For the amount of time to do so, it should have been included with the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, and nice. I would recommend them to somebody else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and strong enough to carry 65" tv. A basic solution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was friendly; however, he was in a hurry to take care of personal business. I later learned that he didn't properly install/compete my service and I had to have a team return to my house to complete the task. I love Geek Squad and have never had a problem before. This was a one off but it was frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV exactly where I wanted it. The were smart and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWSOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wall mounting. I can always count on BestBuy to do a great job. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad does such a great job. Always on time and they make sure you are completely satisfied with the job before you leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and proficient I will be using Geek again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service team did a great job. Fast and efficient with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough and professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 49" tv mounted. The tennis were thorough, professional and kind. They even have us tips on how to use our smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    " In and Out"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Great job! Very Professional.....Very Knowledgeable Workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and professional! They listened to my suggestions on mounting and were in and out within 30 minutes.

    I would recommend this to a friend