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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek squad did an awesome job of installing th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds my TV which is at the top of the square inch range. Love it! The Geek Squad put everything up where I wanted it and they did it very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad first was on time. Second they had great customer service and were showing me step by step of what they were doing. They did not waste their time they knew what they needed to do and completed the installation and informed me before they left and showed me the finished product. I was very very please of thei excellent work . Give that team a raise in pay!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Grand Junction Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I was scheduled to have a new TV and soundbar installed. When I took the installers into the room and explained what I wanted to do, they told me that the TV I had bought couldn’t get Spectrum directly and I would need a Roku. That defeated my reason for the purchase, so they told me the name of the brand I needed and stopped everything until I could go down and exchange everything for a TV (same price) that had Spectrum as part of the installed options. They could have installed the TV and sound bar without saying anything and saved themselves some extra time and delay, but ended up with a frustrated customer. As it was, I went to the store and they made sure I was completely taken care of at no extra cost and set up a rush install for me! So thankful to the entire Grand Junction store….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there are 2 more respectful and nicer guys in town. They did an amazingly quick job and even dialed in my picture for me! I highly recommend using the terre haute BB store for all installs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great with installing our TV on the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and did a great job mounting our TV. They also answered our questions about the TV and finding our way around our first Smart TV. We love where it is on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and professionally. They showed up on time and explained everything that I needed to know. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable installers. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and setting up my TV. They were very professional, polite and cautious. They were on time and cleaned up . I’m very happy I had them do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I ordered this particular installation service. They were prompt, super friendly and very quick. They asked where and how I wanted my television mounted and where my blue ray player was going as well. They installed everything and set everything up. They even made sure that I was familiar with my new tv and blue ray player, the remotes and how they worked, how to adjust settings, etc. They made sure that I knew what I was doing and answered all of my questions. I'm pretty savvy and catch on quick. This saved me precious time setting everything up and hooking up to the DVR and satellite and hooking into the Wi-Fi, plus I'm tiny and couldn't have installed it on the wall myself. (Way too big and heavy) This service is a godsend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. They were efficient, professional and patient with me when I needed to remember my password for my Samsung account. I highly recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the install was excellent and the installers arrived on time and were neat. 4 Stars because prce was substasntially higher than install offered by LG and by BJ's. Also, because sound bar moung had to go under wall moung bracket, I had geek squad install sound bar at the same time. I thought that the sound bar install should have been discounted when done with the TV but there was no such discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and bracket quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean, professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed my TV mount were very professional and knowledgeable. They cleaned up after themselves and offered suggestions as well. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the efficiency, and accuracy of the installation. They arrived within the allotted time, calling 15-20 minutes before to say they were on the way. They were calm, polite and obviously had worked together for a while, with each one doing their set task. TV was mounted exacted where and how I wanted, with very little fuss or movement of furniture. I have a very small apt which they adapted to easily. VERY PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my TV and giving me a little training on operation of it.

    I would recommend this to a friend