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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Beautiful quality TV easy instructions on working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality TV easy instructions on working remotes and products the installation was unbelievable leave I haven't known about the service before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fantastic!! I cant remember their names but very professional and knowledgeable ! Everything was done expertly I think one was ryan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great installation with my tv He was professional and did the job in good timing I would definitely referred the Geek Squad I am a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Display setup Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, prefect installation, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily and we truly appreciated how the agent used blue tape to show us where the tv would sit after they mounted it. He even centered it on the wall for us. This was awesome and we appreciated it so we could approve the position of our brand new tv before the agent would start drilling into our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Thomas were quick, efficient and knowledgeable in setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Alex D. and the assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with Alex D. the Geek Squad guy who installed our 85-inch Sony TV on the wall he also solved a problem we had with the speaker. He and his helper were very courteous and worked quickly. Alex's excellent knowledge and advice was outstanding. They removed the old TV and helped store it till our daughter could pick it up. A great team the best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV mount and hooked up the sound bar. He was quick and did everything in a professional manner. I would recommend this tech to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great with installing our TV on the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and did a great job mounting our TV. They also answered our questions about the TV and finding our way around our first Smart TV. We love where it is on our wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting the 85-inch TV to my wall as well as cleaning up after they were done. I wish they had mounted the TV a little closer to the soundbar, so there isn't a gap where you can see some wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve replaced 3 old tv’s in the past couple years with Best Buy and the Geek Squad. All have gone smoothly and flawlessly. This last time we only had one “Geek” come, usually with the big screen tv’s they’ve sent 2. We can’t help much due to back/shoulder issues, but this guy was great. Did the whole thing (removing old mount, replacing it with new mount, and getting the 65 in. TV up there with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation/mount services superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents expediently installed, mounted new 65 inch smart tv. Agents were accommodating & knowledgeable when presented with insufficient equipment for existing/new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and knowledgeable. They arrived on time and quickly had the TV unpacked and mounted. They cleaned up after themselves and followed all Covid protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a great experience with Tyler and Chris.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Tyler and Chris. They were knowledgeable, careful and efficient. What more could you ask for. I would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my Tv exactly like I wanted it to be. After determining that the mount I had picked would not center the tv, they suggested a different one they had in their vehicle and it worked perfectly. Thanks for your excellent service.

    I would recommend this to a friend