Customer Ratings & Reviews

We’ve replaced 3 old tv’s in the past couple years with Best Buy and the Geek Squad. All have gone smoothly and flawlessly. This last time we only had one “Geek” come, usually with the big screen tv’s they’ve sent 2. We can’t help much due to back/shoulder issues, but this guy was great. Did the whole thing (removing old mount, replacing it with new mount, and getting the 65 in. TV up there with no problems.

The geek squad team came and installed four Tvs for my Airbnb. Very professional and great service.

You guys (Jesse &Nick) are awesome! The installation was flawless and beautifully mounted on the wall. The operation of the new TV and all special features were explained. Working with Best Buy is always a good experience. Thank you for working to be the Best!

Roy that installed my new tv and wall mount was great! He even moved my old tv into another room and hooked it up. He also explained and showed me how to use the new tv. Fantastic customer service!

Andrew and Thomas were quick, efficient and knowledgeable in setting up the TV.

The agents were on time. They were very professional and knowledgeable. They unpacked and mounted the TV on my wall. They made sure everything was working properly and answered all my questions.

Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

The agent installed my tv with excellent results. They were very professional amd knew what they were doing with care

The Geek Squad was the best two guys that have ever done work in our home. They knew their stuff and set up our new system in short order. Then they took the time to show and explain how to use the new TV and Sound Bar. Great guys, if I ever need the Geek Squad I hope these two guys return.

This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

The team that installed my TV were punctual, knowledgeable, efficient, and friendly.

Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

We had a 65-inch Samsung Neo QLED 4K Smart TV installed by the Geek Squad and they did an outstanding job. Dustin & Kaden were the techs and they know what they are doing, it did not take them very long to mount and install the TV. They answered every question we had and even told us things we should do so we could enjoy TV viewing even more. If I could request what techs to come in my home and install various items it would be Dustin & Kaden. The are total professionals at what they do and they know what they are doing.

I was so impressed with Alex D. the Geek Squad guy who installed our 85-inch Sony TV on the wall he also solved a problem we had with the speaker. He and his helper were very courteous and worked quickly. Alex's excellent knowledge and advice was outstanding. They removed the old TV and helped store it till our daughter could pick it up. A great team the best of the best.

Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

Well, the 1st team were nice guys but they failed to properly secure the TV to the preexisting wall brace. It should have been easy! The TV fell forward and down about an inch a few hours after the 1st team left. Trying to get help over the phone or online was “the worst experience”!!! Best Buy must correct their terrible phone system and l wasted my time trying to work with the online tech located somewhere in another country! She was nice but it doesn’t work! I had to wait until the next morning to go into the store and talk to a manager. She was the right person to get the 2nd Geek team to the house for the correct installation and have the TV back up and properly installed. Luckily no one got hurt!

TV mount was a success. Not only did Isaac mount fast, he also helped connect the TV to the network and assisted with my WiFi/router.

Great service, prefect installation, friendly and professional.

With the technology available today, we really want to take advantage of every new feature. The Team from Best Buy was worth every penny. Brought the tv, installed it perfectly, set all of the streaming services we have. Cleaned up after themselves, and wished us good watching.