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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1510 Showing 30,181-30,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted our TV's with no issues and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with service. They came, work done and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Justin connected and set at my tv and sound bar they were the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The employees were nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that showed up on time and did a great job mounting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it fast and sufficient, and were super nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representatives arrived in time. Very clean and organized job. Provided advise on sound quality improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad guys were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV within an hour and the whole process was so efficient. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an exellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting for our Samsung tv over our fireplace. Looks great & works well. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both TVs very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices in a very short amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but its done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer wouldnt install the in wall power management and installed the tv higher than discussed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install my newly purchased TV. They were on time, nice, and did a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionally and efficiently mounted my big screen investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done fairly quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done very professionally! I am very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without question the BEST ........ any other choice and I promise you will be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about their cleanliness, helpfulness and knowledge of the product. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble Free Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job on the installation of my TV, sound bar, and all of my equipment hook-ups. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent and fast, if you want great service setup your appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary was excellent! Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician could not have been better. He has been amazing and really knows what he is doing. Would absolutely recommend him.

    I would recommend this to a friend