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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1513 Showing 30,241-30,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great and came in and set up my new stand and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, nice guy's. Glad all with well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install is done correctly and completed and shows off beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service provided by punctual, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV over the fireplace, he was very courteous and told me what they could and not do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad can be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough one for me as I had quite an experience that lasted over a week but Best Buy ultimately came through in the end. After 3 Technician calls they finally got it right with the set-up. Without going in with details, overall the last technician was patient and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good expierence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtious and knowlegable staff, it was a pleasent expierence. We would use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in did what needed to be done and left. They also carried out the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the experience was beautiful, and very the people that came were very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very careful and efficient in settin up the ten and integrating the equipment with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service from the Technician. Was on time and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job, my new TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents went above and beyond to help solve my issue and fix my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a 65 inch but 55 inch TV. Did exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with Geek Squad. Due to updating house, my TV still needs to be mounted but Geek Squad gave lots of ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, all is excellent with unit including surround sound with Denon 5.1 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Was mounted and connected without problems. It was a pleasure working with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so personal and friendly. I would recommend the geek squad to anyone needing there assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eperienced technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were well experienced, they quickly assembled and mounted the tv. Good manner also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out, wore shoe liners to protect my carpet, answered any and all questions,and were pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for my Sony 65 inch tv. Wanted something that I could angle left and right and this was the perfect choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’ve had since earlier this year and never had any problems.

    I would recommend this to a friend