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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1516 Showing 30,301-30,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    excellent service, efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time arrival, informative and friendly regarding all my questions. very organized and efficiently hung my TV. Worked clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect geek squad from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians, resolved an issue with ease during the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great had to come 3 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very determined took 3 attempts because cable company had not connected service properly... good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and set up apps, etc. Did a good job and were pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mounts quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed all my TV mounts and TV equipment quickly. The team explained everything they had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a good job with positioning the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, mindful and very knowledgeable. They helped with properly positioning the TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT with setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top and better than expected service. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat team was awesome. They called me the next day to follow up if the tv is working to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech mounted my TV and hooked up all my devices to it and have me a tutorial. Excellent customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, prompt, friendly, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was prompt, friendly and she answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They showed us how to operated everything. Cannot thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install - Appreciated the Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents sent to mount my TV were awesome and very knowledgeable of their skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install - perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was very thorough, very professional. This is my second time using Best Buy to do an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3tvs and tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is quite knowledgeable and professional. The job is perfect and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so nice and professional. We enjoyed having them in the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and explained by very knowledgeable technicians. They left everything clean and in order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my hard drive cleaned and added more gbites.they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew set up the tvs and equipment in a timely and professional manner. Will always use the best buy crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my new TV to the wall quickly and professionally. He also answered several questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Columbia, SC was just super. We have had the same fello out several timaes and have been well pleased.

    I would recommend this to a friend