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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 38,693 reviews
  • Rated 3 out of 5 stars

    they installed the tv's well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is low because the tech wanted to charge me 50.00 additional when I had paid to have two tv's installed. I had one that I already owned that was to be installed in another room and one of the new tv's to be installed as well. He wanted to charge me 50.00 to take a tv out of a box and put it on top of a tv stand and plug it in. I had to have him call his supervisor because I told him if that was the case, take EVERYTHING back and cancel the order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV in no time and was able to answer whatever question asked with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, theY were protecting themselves and us, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. Made sure everything was right before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv in the perfect spot, connected all cables and made sure wires were as hidden as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount for our 55" Samsung TV. BestBuy installers installers installed for us, but it went up in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patriots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George the installer did a fantastic job and making some minor adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great for our 70 in. television . T.V fit perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the team! They were professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, quick and efficient! I appreciate the suggestions they provided when mounting my tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND INFORMATION PROVIDED ON HOW TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were diligent and meticulous in mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the basic service at $129.99 and it was great, the agents were friendly and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job on installing the wall mount. I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST EXCELLENT JOB ON INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES DID A GREAT JOB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st time 3rd party no good 2nd time good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv mounted let's just say it was a small ordeal and I was very disappointed, I had to make second appointment with geek squad and the job got done thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall TV mount for my 65" Toshiba TV, outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT PERFECTO excellent love where its position

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV in 20 Minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done in 20 to 25 minutes. Amazing. All completely done in less than 30 minutes. Dvd and sound . Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wall installation and set my sound system up I always have hard time with that stuff

    I would recommend this to a friend