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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Ken was so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent, Ken. Helped me pick the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV wall mount works great. I had the Best Buy Geek Squad install everything and it’s absolutely perfect! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service my television was installed perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the new TV and removed the existing TV. Wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best installation I’ve experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great he got everything working and showed me how to get my Netflix which I couldn’t get before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice, prompt, professional, and they did a good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and knowledgable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed my tv efficiently and explained the controls clearly. They were most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad numerous occasions and they have always done a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and took my worries away! They mounted my 75” tv above my fireplace and it looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 75"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" TV and connected cable boxes. Very professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitors on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came in and did a wonderful job. I intend to ask for their service in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad seamlessly mounted my new TV's and even brought a vacuum to clean up after. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great couple of guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew what they were doing, Worked with me on location and height and left the rest to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He answered all questions and went the extra mile. He also cleaned up the area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv then connected all devices and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentleman did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and connected it to our DVD player. He went over the remote with its special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They are very helpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient answered all questions and made sure I was good with it before they left.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installers/salespeople need to communicate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process required 4 visits by the installers. The first installer said he needed a colleague to do it, the second (a couple) said that the mount we had was not good. We were instructed to purchase another one. The third installer said that that mount was not appropriate, and ordered yet another mount which we had to go to the store (long holiday lines) to return. The final process was ok, the gentleman really tried to help, but the end result is that the height still needs to be adjusted.

    I would recommend this to a friend