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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1526 Showing 30,501-30,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is a perfect fit. It makes the tv look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, mounted on wall, no issues, worked great to begin with....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting & Setup was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. Delivery and set up was timely and very professional. All my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service,all the way around .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store experience great.Delivery and mount great svc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but seems like a quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and then went over everything with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.. quick service along with excellent cu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service. Professional, quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invisible mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strange mount that seems to be doing the job it was designed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of my devices. They were very helpful. Would totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing I got! He was a pro and we could not have been happier!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be cautious with the agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold me the wrong one and I thought that they knew what they were talking about wrong even after I explained what I needed they said it would work even had a picture of location to be installed anyway after I spent a lot of money on it I am dealing with it and not being happy with the results what do you do not happy with Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service geek squad provided with mounting my tv was incredible. They were also super quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No receipt provided for extended warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive any paperwork / receipt for the extended warranty service which I purchased the day of the installation for my 2 smart TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was a pleasure. He showed up on time, was friendly and professional and got the job done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the TV. Very professional and cleaned up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go. They showed up on time and finished in a timely manner. Very professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent installed the TV, quickly, safely, and professionally. Was very impressed with Derek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow. Agent called to see if everything was ok with set up or if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Tech was very helpful. I would use him again. So far TV working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lyle and Preston did an outstanding job of install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all well, installing my large screen and fixing my AVR volume problem.

    I would recommend this to a friend