Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good setup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how geek squad is very knowledgeable and know very good placement of any products that are purchased
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. Clean, fast Ana got the job done. Thanks for that!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very neat and installed my appliance asking for my personal opinion
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were awesome--knowledgeable, friendly, and thorough.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In and out of the house with the mounting done within an hour.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and good service they are knowledgeable and did everything timely
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up everything I needed to install my new TV feet
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Bought new 43" LG TV and install Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV mounted and set up. Well done and fast. Left area neat and clean
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set the tv tidy and well. Were quick and left everything clean
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.60in tv was mounted on wall and I am pleased with installation
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product… Plus Excellent item … Very happy of this item
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome job on mounting my Soundbar to wall keep up the good work
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a terrific job installing my TV - they definitely knew what they were doing!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a good decision to purchase this service, technicians are very polite and following strict COVID protocol, will use again in the future
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Worked with us to find an acceptable schedule.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for setting up and mounting my TV. You were so great and knowledgeable. I really appreciate it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
JBB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyable purchase opportunity, getting just the products I wanted.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALLED MY TV QUICKLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, Quality fast service and they cleaned up once they were done.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Late, Smudged but Mounted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start this review I would like to say that the TV is mounted, level and was done in about 30 mins from when the geek squad agents arrived to when they left. If thats all you care about then they did a good job. The problems my wife and I had with this service are as follows: Problem 1. We received 2 phone calls saying the GC agents would be there from 8 to 12. The GS agents didn't show up until 12:20. Problem 2. The GS agents were rough with our $4,000 TV. Putting it screen down on our furniture without great support and picking it up/down roughly. Problem 3. The GS agents left smudges all over the edges of the screen of the TV. When asked they said Amazon sells good screen cleaner. For a service offered by a well known company and for the amount spent on the service we were expecting them to be on time at the very least, handle the TV in a safe way and leave the TV as clean as they found it.
This review is from Basic TV Mounting - 56" and Larger
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate any feedback we receive from our customers, and we thank you for taking the time to call our attention to your recent TV mounting service. While it sounds like the installation has been completed, it’s disappointing to hear your install didn’t go as smoothly as we would have hoped. We’re consistently looking for ways to improve the level of service we’re able to provide our customers, and posts like this help us to do just that. We’re hopeful this experience won’t discourage you from utilizing our Geek Squad services again in the future.
Rated 5 out of 5 stars
Geek squad mounted and connected tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my tv to all my devices and were very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend