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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1529 Showing 30,561-30,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time to install the mount effortlessly. They were professional and courteous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service if included with TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are good, but they should follow the mount instructions before proceeding to avoid do over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would definitely recommend and will select this service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Described what was being done and why. Explained what could be done and what couldn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job putting my wall-mounts on the wall and installing my TV's on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and answered my questions and were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. He arrived at the scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i didn't try to do this myself. These guys came in, set it up, CLEANED UP, and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew made it on time and didn't waste any of mine at arrival. Very professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad, beware of hidden charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the geek squad three times I wanted them to hang my TV on a brick wall and was only charged the regular price of $250. When they came to my home to install it on the wall they wanted to charged me another $150 to hang it on the brick wall. Three times I said I'm gonna hang it on the brick wall and no one told me different, untill they were at my house and installing the TV. That's so not right. Get your act together geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quick and was super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Made the process easy and was in and out within 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was exceptional and fast. My tv looks great mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , very knowledgeable in the products and in the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    babyhuey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived as i was told .Haven't use it yet it is still in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD. THEY MAKE MY LIFE SO MUCH EASYER AND TOTALY WORTH THE PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have a very satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was super. He installed everything fast and helped get me with email and password. Super Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad put my tv up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great never have to second guess anything about the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Not cheap material. It is solid and dependable. I would suggest it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and hooked it up plus my sound bar. Looks great and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great, came right when I needed them to

    I would recommend this to a friend