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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Qeek Squad mounted my Full Motion Wall Mount, 65” TV, Sound Bar, and DVD player in about an hour and a half. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re Very Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his co- worker we’re VERY professional and knowledgeable. They were speedy & efficient. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I ordered this particular installation service. They were prompt, super friendly and very quick. They asked where and how I wanted my television mounted and where my blue ray player was going as well. They installed everything and set everything up. They even made sure that I was familiar with my new tv and blue ray player, the remotes and how they worked, how to adjust settings, etc. They made sure that I knew what I was doing and answered all of my questions. I'm pretty savvy and catch on quick. This saved me precious time setting everything up and hooking up to the DVR and satellite and hooking into the Wi-Fi, plus I'm tiny and couldn't have installed it on the wall myself. (Way too big and heavy) This service is a godsend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean, professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed my TV mount were very professional and knowledgeable. They cleaned up after themselves and offered suggestions as well. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession & Thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional courteous and thorough. They ensure all devices worked along with training us how to best utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new flat screen tv was handled professionally by the team of people from the Geek Squad. They were very through and cleaned up everything after the installation. We could not have been more pleased with the service we received and would highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contractor or Geek that is the question?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor that installed my flat screen was very nice and professional. I had a question after installation and he quickly got back to me. Maybe it’s me but I always prefer dealing with an actual Geek squad member. The contractor was very nice however. So it’s difficult for me to rate the Geek squad when I had zero interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff installed my TV quickly and expertly. They answered all my questions and even programmed my remote for easy use with the TV and also the fire stick. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expenxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech. He had my new large gaming monitor mounted on the existing swing arm in 15-minutes. He was very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy that installed my new tv and wall mount was great! He even moved my old tv into another room and hooked it up. He also explained and showed me how to use the new tv. Fantastic customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When it needs to be done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to deliver and install my 70" flat screen on a wall mount. The mount was already in my new apartment, but the first thing they noticed was it had not been mounted on the studs, so the quickly fixed that. They proceeded to work efficiently. My main point would be this. There are certain projects where you really can't afford to mess up. Where you really want to be sure you've done things right. For these, where applicable, I'd use the Geek Squad. It's pricy, but once again, there are certain projects where you really want to be sure you've done things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 65" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were super!!! They were very good at their job!!! They suggested options and mounted my TV quickly and perfectly. I’m very picky about installations and they met my expectations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came put everything together, mounted the TV. Very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be mindful, were watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD, so intelligent knowledgeable about every single thing although a bit annoying just a tad bit, the other thing I love a newby just learning the ropes besides his senior comrade, thing is i don’t like seeing them be chastised in an embarrassing way in my view, its always a beautiful way to tell a new learner the correct way or how things are done. Also, the senior. Should learn to step back while working and learn from newby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV and connected it to our existing cable box and DVD player. This was a 75 inch TV, and we had them mount it to the wall. They were done pretty quickly. Make sure if you purchase another device at the same time, such as a new soundbar, you need to pay an additional fee to have the new sound bar installed with the TV. I thought I had, but I must have overlooked it at checkout. Geek Squad has aways been very professional, and they take away the empty boxes for you if you want.

    I would recommend this to a friend