Customer Ratings & Reviews

I had 4 tv’s wall mounted by the geek squad and sound calibration done also..Great job done by 3 techs would definitely do it again. Purchased my own mounts to save cost.

Our Install Agent, Victor Lemus was outstanding in every way!

Geek Squad installed my TV quickly, and they did it great. Excellent service!

Great service! The guys were super friendly and accommodating

The Geek squad did a great job installing and mounting the TV with the bracket on the wall.

Installation was good. We purchase a 75" Sony TV. The Geek Squad rep did not want to use any of our wires, TV cable organizer or TV mount that were purchased separately and were a perfect match for our TV. He insisted that we buy everything from him, so clearly the guy we had only knew how to install with the equipment that he is used to working with and of course once they are at your home you don't really have a choice. The installation did end up costing much more then initially expected. That is why I gave it only 3 stars.

Technician was very good and knowledgeable. He made sure everything works before he left

We had a few issues the first time out due to inventory and availability. However was taken care of second time out

Perfect mounting by Geek Squad. Very helpful with how TV works and remote features.

The television installation was fine and the installers did a good job. However, my experience during the twenty (20) days between the purchase date and the installation date was far from smooth. The television was purchased to replace a broken television at our condominium. During the 12-Sep purchase, I was given an initial installation date of 16-Sep and I provided the name and cell phone number for our tenant who is renting the condominium. I shared the date with our tenant and asked him to ensure he was at the condominium on that day. Unfortunately no one from Best Buy came that day. Nor did anyone from Best Buy call to advise that they were not able to make the appointment. No-show – no-call. I was able to schedule a new appointment for 20-Sep. Again No-show – no call from Best Buy. Finally, Best Buy arrived on 02-Oct to install the television. Again, the technicians who completed the installation did a good job, but the delays, missed appointments and overall scheduling issues made the process frustrating and unnecessarily prolonged. Your question at the end of this link, "Would you recommend Geek Squad service to a friend?" forces a Yes or No answer. I selected Yes only so I could submit this review. If free text was available for this question, I would add Yes, but only if I had a dedicated person who would be assigned to my installation and accountable for the success of the project. During my several chat sessions and live discussions with Best Buy, not one person representing Best Buy was accountable for the missed appointments and multiple execution failures.

Put the Samsung 55 in flat screen in my daughter's bedroom. She loves it!

Mounted Two TVs. Made sure everything was good to go. Made adjustments on the fly.

very nice men and good at mounting brackets. double checked operating features.

The agents mounted my TV and the oven. All was great and they showed me how to use both items. Thank you!

Geek squad from best buy came to Install a TV mount for me. They were very nice and helpful. Did a great job

the best buy agents mounted it and they did a terrific job doing it. i surely recommend it.

My Samsung 82" 4k tv was so large GEEK SQUAD sent two men out. They were very professional and offered some good ideas.

Nice job getting tv mounted and electrical box hooked up and mounted in wall behind tv

Geek squad install in existing mount. Replace my old Vizzio TV

The team was amazing. Very patient and listened to my requests.