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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1537 Showing 30,721-30,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    The guys were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and informative. Patiently explains functionality of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were experienced and knew what they were doing entire time. very satisfied with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the veiw so much better I couldn’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our TV. We already had mount but at 70 we don’t feel comfortable doing it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT AND INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service . Technicians answered all questions. Highly recommended this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad is pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a strong professional job. Others can mount the tv for significantly less. Still, one should consider that if the tv is from BB there may be other benefits tied in to using Geek Squad. Be aware that the Geek Squad in the Best Buy store may differ from the Geek Squad that you contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi review – Thank you for your feedback regarding the pricing of our services, and the positive words about the quality of our service. We hope that you’ll continue to use us in the future whenever you need a service performed for your technology.

  • Rated 5 out of 5 stars

    Installation always done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad are always courteous and polite and remove the garbage. They are very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies did a fantastic job mounting my 65” TV, and we’re done very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an amazing job and work was perfect looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a good job. We are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous answered all my questions no problem did a phenomenal job mounting both my TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting for a larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our 65" curved Samsung TV with this unit. Service was great and the mount is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owen and crew were great! Excellent job, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, friendly, great work. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan was fantastic! Excellent installation experience from start to finish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rude scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, but they were rude when calling me for my appointment. I requested the afternoon time and I was called at 9:30 AM. I was told I was given the wrong information. I asked for an afternoon time and was told my appointment would be canceled. We did eventually agree to a time, but it was stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 55” tv in basement. Removed old mount, installed new one with tv. Very professional and wel done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to hook up my televison. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very thorough and kept us customers informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic and did a great job. Excellent workmanship and clean up.

    I would recommend this to a friend