Customer Ratings & Reviews

Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

Well, the 1st team were nice guys but they failed to properly secure the TV to the preexisting wall brace. It should have been easy! The TV fell forward and down about an inch a few hours after the 1st team left. Trying to get help over the phone or online was “the worst experience”!!! Best Buy must correct their terrible phone system and l wasted my time trying to work with the online tech located somewhere in another country! She was nice but it doesn’t work! I had to wait until the next morning to go into the store and talk to a manager. She was the right person to get the 2nd Geek team to the house for the correct installation and have the TV back up and properly installed. Luckily no one got hurt!

Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

I recently used a TV setup and mounting service for my new TV, and I couldn't be more satisfied with the experience! The professionals were prompt, friendly, and incredibly knowledgeable. They arrived on time and quickly assessed the best placement for my 65” TV, ensuring optimal viewing angles and minimal glare. The mounting process was seamless. They securely installed the wall mount, taking care to conceal all the cables for a clean, polished look. I appreciated their attention to detail and the time they took to make sure everything was perfect before leaving. They also walked me through the setup of my TV and connected all my devices, which made the whole experience stress-free. Overall, I highly recommend a professional TV setup and mounting service for anyone looking to enhance their home entertainment setup. It’s well worth the investment for peace of mind and a beautifully finished look!

The Technician arrived on time. Mounted my T.V. Quickly. Connected it to all my devices and my universal remote. He made sure I understood how to work everything and even gave me suggestions on how to dispose of my old T.V. He was knowledgeable and easy to work with.

They did a great job with the installation of the equipment. Not so good on setup. Lots of pushing the remotes but not much info to me. The setup is still not correct. When the TV/Sound Bar is turned off the cable box is still on. Can't turn off the cable box with a remote without creating problems with the TV on/off.

The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

I had Geek Squad hand 3 55” TVs. They were efficient and asked all the right questions to deliver exactly what I need. The TVs look great and the wall mounts function just the way I wanted.

So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

Geek Squad was on time a dd the job quickly and very efficiently, professionals and amiably

Techs were professional, quick to install and helped explain all the features.

Geek Squad was excellent once again. The job was a pretty simple articulating TV bracket installation, but it needed to be affixed to a decorative brick fireplace. I called as I was too busy at work to get the work done before an important event at our home, and they were able to schedule us quickly. The communications, work, and clean-up after the job was completed were all very professional.

The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

Called with updates on arrival. Easy, quick professional install. Knowledgeable, helpful with information on the TV, how to setup everything, couldn't have been any better.

It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.