Customer Ratings & Reviews

Darrien was polite, professional and a real pleasure to work with. I would not hesitate to ask for him specifically again.

It was a very professional mounting job. I really like it. I would recommend it.

The agents mounted it and came back because it wasn't completed ....but did so with a smile.

Good. Make sure you get geek squad and not third party through Best Buy.

Good. Make sure you get geek squad and not third party through Best Buy.

The agents that came to install and mount my tv were very professional and nice. They did a great job!

Great job. Courteous and professional. Efficient and obviously cared about doing a good job

Installed an outside tv and they did great. Pivots to see from the pool

This is a difficult evaluation in that the persons that installed the TV did a GREAT job. The problem was that the person that took the order did not tell them that it had to go on a different wall. They were not prepared to install on a different wall.

The agents came out and wall mounted my tv and connected to my network. The gave me a brief overview of the features. This is a good service.

Great service, professional and came earlier than expected

Both installers were very courteous, professional and competent. On time, and did a great job explaining everything.

Works great! Team came buy mounted my TV and hid the cables behind the wall.

Excellent wall mount for TV’s 55” or smaller. Secure with no worries about falling.

The agents mounting my television did a great job and were very understanding and patience with me.

Service agent was great and helped with the operation functions

Our designated time was between 11 and 3. 3:00 came and went with no updates. I called and got transferred several times, had to refund my info several times and spent at least an hour and a half on hold off and on.... Was told they got held up at the previous job. 5:00, still nothing..... Called again... After much of the same thing as the first call I was told they had no way to get in touch with anyone to find out what was going on...... 7:00, save thing.... Around 8:30 I was still on the phone door the 7:00 call.... The truck and can drove up.... The driver of the truck got our and was immediately defensive and extremely rude!!!!!! When the driver of the truck started getting rude, the driver of the van just turned around and got back in the van, as of to say here we go again... We told him it was too late to do install so he just brought the TV in and left it. Rescheduled for the following week.....On one of the calls, I was told to reach out by email to the person the next day and he's see what he could do about some reimbursement of the ridiculous amount best buy charges for delivery and installation. I emailed with all of this info only to get nothing for all inconvenience and disrespect. Save your money and fund sometime else to install your items. EXTREMELY DISAPPOINTED!!!!!!! We do love out tv once it was finally installed......

Did a very good job removing and reinstalling a 85" Tv.

Geek agent hid the cables inside the wall only had to drill one hole. the mount swivels to point to all sides of the room

they came in and were super responsive with all my particulars about where I wanted the TV hung! Would have them come back when I buy more things.