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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1551 Showing 31,001-31,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted four wall TV mounts and tvs. Great job. Very professional and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast when they finally arrived They were late getting there, but they did call me before that they were behind schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quality work by Geek squad professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional service highly recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that the Geek Squad Service was this good! I have recommended to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were polite and very helpful. They knew what needed to be done and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. Set up above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work very friendly knew what to do arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed the TV as expected and he helped us to decide what mount works for our tv & home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job mounting two TVs on walls in my new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were both professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fantastic as usual. Very friendly and professional. On time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and set up everything we needed. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installers. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service EVER!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Deliver a tv and set it up 3 weeks ago and the crew was amazing, patient, detailed and caring. They were Geek Squad. Based on that I booked a 2nd tv installation. Well night and day!!! They hung tv and refused to do anything more. They said they only had to "install" - i pointed out they were to also set up tv and connect it and that the cable box wasn't working with tv and they said "not our responsibility" . ummm, per website service includes that. The previous folks set everything up and explained. Is this due to Best Buy outsourcing? wasn't geek squad but DUD service aka NO SERVICE and they didn't clean up after themselves. If this is what Best Buy plans to offer moving forward, stay far far far away unless you want to do all the services that you paid for to have them do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and considerate. The mounting was done quickly and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and they were quick and understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg oiled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice stand worked well for my stand and tv very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and made sure all connections were hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire. Them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always hire this crew for all of my electronic needs; they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices Installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my devices. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad still #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices were connected with the new equipment. Done right the first time

    I would recommend this to a friend