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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1558 Showing 31,141-31,160 of 38,693 reviews
  • Rated 3 out of 5 stars

    Good guy, under staffed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t appreciate that he showed up with no help to move the old TV and install the other on the wall. As a result, I had to assist. In my view you owe me half of my money back for labor.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to let us know about your experience with this service. We know that it isn't always easy to mount and move a TV so getting Geek Squad installation is never a bad idea. We're glad to hear that you were able to get this installed and sorry for any inconvenience that this caused you. We hope you give us the chance to better assist you in the future.

  • Rated 5 out of 5 stars

    Always use the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past and will continue as they are always prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV install went well and was relative easy for them to perform. No complaints all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job mounting my 86" samsung. Centered it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is great! They dressed the cables, and set up the control to the tv. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy set up and mount the TV on my wall. Great experience. The guys were fast and accurate. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install is way to go....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job, would recommend Beta Team again. DTC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the premium best buy service so getting the wall mount service was a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good one, it can support 75" tv very well without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mount big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the geek squad were on time, neat, did a great job. Well satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job. I love watching TV from our living room on our new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooperative, friendly, safe, great advice and explained everything very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set up makes my living room so much more roomier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the geek Squad was a very pleasurable e peri eve. We will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad knows best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there, and willing to help. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Third Party Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic installer service. I will recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alendro from the Geek Squad Is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alendro was very efficient, patient, friendly and defintely knowledgable. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting this new TV. Quick clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I managed before the Geek Sqad? They are awesome and very knowledgeable at what they do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mounting was required. Only removal wires.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was connected to all my devices like I requested, great job

    I would recommend this to a friend