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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1564 Showing 31,261-31,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad! We have used them multiple times with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and did an excellent job mounting my t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices connected properly and functioning properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is where it is. Thanks a bunch. Pleasant fast and out the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job performance and extraordinary customer service. This team rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was awesome getting our tv mounted and set up in our bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy making right what contractor left half do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not connect the Ethernet cable that was on old tv to new one. Now , instead of contractor, the geek squad comming to correct that and change out hdmi cables to4k. I had cables but the contractor kept comming up with reasons not up change out the 11 year old hdmi to the new ones I had bought. J called Best Buy and they have agreed to have geek squad to come out and make things rightfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by tech to install and fine tune all video and audio components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fine job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job connecting all my devices with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad technicians. They also took the time to explain the functions of the new remote,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was fantastic, very attractive and highly visible from all locations of our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile for the Sonos to come in, Burt was worth the wait. Mount works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional and they always give you advance arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. Courteous, neat completed job quickly and left 0 mess.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the geek squad because I had a front tilt mount for my 75 inch television- I called Best Buy before hand and also was told yes that mount would work- the geek squad said it wouldn’t work but he just happen to have one for $150 and he can sell me -I don’t like to call anyone a liar but I ended up bending because I didn’t wanna take a chance but I don’t think he was honest with me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men mounted my tv with no issues, they were very fast and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service with no problems. All devices connected correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase! Still haven’t got it mounted though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to mount. Great flexibility on positioning. Easy to adjust mounting

    I would recommend this to a friend