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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1568 Showing 31,341-31,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    55" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and does not show any of the brackets like some other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints with how this process went. Nice men and setup all that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV just like I asked them to do and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the part looks great. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great installation job with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean and friendly service. They really know what they’re doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent serviced my order with great care, kind, polite, responsible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention to detail from the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my TV peerfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. He was courteous and a great technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Very knowledgeable Geeks. We love our TV on our wall!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it was a very weird experience, the people came took our old TV. Left for hours and we were sat wondering what happened, calling Best Buy and asking why didn’t they install our new tv. Then randomly they show back up and install the new tv. Everything went smoothly but the 2-3 hours after they took off the old tv was odd, no communication what so ever. They didn’t tell us or let us know they were coming back. They just took it and left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more I can say about Best Buy. Everything excellent. Product and all staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - efficient and perfect result on fireplace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and sound bar installation on brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard job but they did a good job. they didn’t bring the correct tools and we’re able to mount the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was not good but the in home service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful and thorough with their job. No issues from the team. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mounting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple mounting equipment. I used Geek Squad but have purchased this twice and have had good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great totaltech member service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value delivery and installation being a totaltech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great. very kind and knowledgeable. gave us instructions on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, very professional & happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a quick job and explained everything about how to work the system. Thank you

    I would recommend this to a friend