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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1569 Showing 31,361-31,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and had protective gear for the virus. Quick hang less than 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They made it a quick process and explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is quick and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents did a great job installing and mounting my TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have elite coverage so I went ahead and had geek squad mount my TV in the new house. Installer was beyond rude and just carried an overwhelming feeling of not wanting to do the job and if he did he wasn't trying to make sure he did it right. Ended up using them again for a different product with a completely different result. Was friendly throughout and helpful which sort of made up for the last guy but apparently the complaint isn't abnormal from what I was told so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and a good service, it’s all I wanted ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy mount performed by Geek Squad. worked without any major labor for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast work. Nice guys. Tv looks great mounted over my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for moving screen to avoid glare. Tilt option is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat buy did a great job hanging and organizing the wires for our 82". Looks fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter with the Geek Squad does an excellent job and makes sure everything is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was good. Took the time to walk through options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech failed to install ALL items & equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a REDO; Tech failed the following; 1.) Installed Samsung TV box on top of Surround Sound Receiver in TV console cabinet (over-heating problems); 2.) Unable to install video laser disk player; 3.) reconnected existing rear speakers do NOT work; 4.) paid for front ceiling speaker mounts that were never installed; 5.) workmanship AVERAGE; and 6.) Tech friendly, pre-occupied & did NOT have the technical skill sets to reinstall older Surround Sound Equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick help with just a phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personal that i worked with were first class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael the TV tech did a great job in mounting the tv and getting it started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job hanging out tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing our tv and answered all our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, polite, efficient, and successful - could not have gone more smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and professional! Installed quickly and cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the two gentlemen. They were professional and talented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service and the techs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was very professional. Great job !

    I would recommend this to a friend