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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad did great job installing my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional, on time and did a great job installing with no damage to walls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Friendly installer that was knowledgable and prepared for issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" TV on the wall.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team Eric & Nate provided outstanding service - re-designing the home theater - adding components as necessary. They professionally installed TV on the wall, hiding cables and most important setting up the many user interface options. They provided a heads-up on arrival time, left the site clean, reviewed user operation and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived ahead of schedule mounted the TV bracket and TV, hooked up all my peripheral equipment, tested everything to make sure it worked. They spent about 20 minutes showing us all the basic operations. I’m an electrical engineer, but I was please and very impressed with the service and kindness of the technicians not to mention product knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable service through the Geek Squad subcontractor. Had to install on a brick wall. Nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job. My installation crew was headed up by a gentleman named Gauge. Ask for him if you’re using the geek squad. Talk about professionalism he had me sit in my chair and adjusted the TV to my optimal viewing height. He then walked me through the remote control and features of the TV. My pet peeve with installers is the mess they leave behind. These guys had everything cleaned up and It looked like they were never there. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv to stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, professional and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy ordering. Geek squad came on time. Very professional and knowledgeable- they were patient snd very user friendly. I’m vey OCD and they centered the set perfectly and it’s at the perfect viewing height. They tested everything to make sure the set up was done right. No more unsightly wires - everything tucked away and barely noticeable. Competitive pricing. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience getting my tv mounted by a geek squad team member. He was very professional, timely and even cleaned up after the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple tv installs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek #1

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in the installation.Also they helped us learn about the new TV and sound system. The Geek Squad are the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were knowledgeable and professional. They answered all of my questions. It was an excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, super tidy, perfect installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on the wall quickly and efficiently. They are professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleanly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

    I would recommend this to a friend