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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1579 Showing 31,561-31,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Proffesional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and fast service. Very Happy with the mounting of our new 82" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount where I wanted. No fuss. It was quick - no frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional. wore foot protectors to respect our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad put it up perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time did a very good job - no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from professional staff. Loved the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Were very knowledgeable and cometed the job in a timely manner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad with poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional with installation of the tv on the wall going smoothly. However, installing the inwall power extension was a disaster. They tried pulling the cables down in the wall to only push the insulation down along with it causing it to bunch half way down and blocking ability to push the cable through to the bottom. Essentially the caused a hard ball of insulation within the wall. Told them to get the fiberglass insulation back up as it was originally installed. After multiple frustrated attempts, they had to make a hole in the middle of the wall to get physical access to the blocked area. Now, I'm left with a visible hole that needs to be patched and painted with that section of the wall with insulation still pushed still pushed about 3 feet down leaving an empty cavity behind the dry wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and informative service from two very courteous young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and other gadgets. Friendly, on time, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly which I appreciated. Good customer service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected tv and sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV plus my CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, knowledgeable, helpful, and aware of best practices for social distancing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the installers did alright. They could have spent more time rlto make it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the professionalism of the geek squad members that setup and mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free using the Geek Squad, they did a neat clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Just what i needed for my house and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad. Their worm is always pristine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and set up everything quickly. No complaints.

    I would recommend this to a friend