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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time in two weeks I have purchased the Premium Mounting Service through Best Buy and would highly recommend!!! These guys are fantastic! In fact, from the time of purchase until completion of instal the entire process is stress free and painless which is exactly how we like it! My husband and I are busy and my husband stresses over jobs like this! It’s not worth us doing it ourselves and Best Buy does it on your schedule and is neat, quick and super professional! Both times, the installers went above and beyond to ensure we were entirely pleased with the job! This is the way to go for every electronic and appliance install! Thanks for the option Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. These guys were knowledgeable and friendly. They made sure I was happy. They cleaned up and left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben is a very professional, prompt and polite. On both service installations, he has done a great job and always cleans up before leaving the service area. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service from The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were on time, very professional, did an excellent job and did it very quickly and efficiently. Very helpful in explaining the TV and mounting worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a walk mount TV. The tech did a great job not only with the wall bracket and mounting the TV but we also didn’t want to see any wires on the wall below the TV. I purchased the connection box that the tech recessed into the wall in the open space in the center of the baracket. He then fished a connecting cable to another outlet box at the bottom of the wall with a cable running to the electrical outlet. Very professional job. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome love the picture so much . just dont like the price but hey sometimes you have to spoil yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our new dining room/kitchen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very friendly and did an excellent job of installing and setting up our new television, stand, and sound bar. They explained the operation of the new equipment very well and answered our questions. Our only disappointment was we could not make a telephone contact with them afterwards about a question we had so we had to do so bu contacting the local Best Buy tech people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and professional. Took the time to set everything up after the wall mount and even went over all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Les W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the wall mount and 75 inch TV . and the sound bar . they set up all of our gaming , Netflix ,Disney plus and Amazon movies. and showed us how to get to and work everything on the TV. they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did an excellent and neat job installing my 55” TV set. Everything plumb, level, and centered. He answered my questions and asked me questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on the wall quickly and efficiently. They are professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack is great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was great as always. Job was well done and my tvs were all installed great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installing my TV. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad bot my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and friendly. They were in and out. They carefully took my TV off the dresser and hung it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable service through the Geek Squad subcontractor. Had to install on a brick wall. Nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quick above fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledge on mounting a tv. Would definitely recommend!!

    I would recommend this to a friend