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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1588 Showing 31,741-31,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tyler and Olivia did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler knew exactly how to connect my old VCR/DVD with the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our 75" TV and installed by the Geeksquad. I do wish it came out a bit farther to adjust component cables but it serves its purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek_01-15-2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. Technician was friendly and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a wonderful job and he was on time and I will use him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to hang our tv in my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out promptly and was able to hang my office tv very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Instill my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service very nice and quick Good cost would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy and 2 others were very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount for 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed it and mounted tv. Has different angles you can tilt the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had numerous tasks for Chris to accomplish and did all in an excellent manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thoughtful and neat. Explained how to use everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very professional and provided exceptional service for mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, polite, efficient, and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we had a few hiccups everything went fast and efficient I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Geek squad always does a great job. They are always my first call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV WAS EXCELLENT, I WILL RECOMMEND TO OTHERS TOO..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to hang our tv knew exactly what they were talking about and did a great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overchanged - cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overchanged - cancelled and had a local installer do it for a 1/3 of the price for two rooms! No wires are showing and it looks great! Check Thumbtack in your area for AFFORDABLE, qualified, and competent professionals

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SquadPremium TV Mounting 56" and larger (TV Connect and Setup Included)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick, precise and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job mounting my new 55" TV. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was clean, no mess!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were so professional and mindful off our home.

    I would recommend this to a friend