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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job. My installation crew was headed up by a gentleman named Gauge. Ask for him if you’re using the geek squad. Talk about professionalism he had me sit in my chair and adjusted the TV to my optimal viewing height. He then walked me through the remote control and features of the TV. My pet peeve with installers is the mess they leave behind. These guys had everything cleaned up and It looked like they were never there. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the mounting service because I didn't think I was up to the task of mounting a 65" tv on the wall myself. What a great idea that was, because they were super quick, friendly, and professional, and knew exactly how to mount the tv safely and securely. They were able to figure out that I had metal studs and make sure there was no chance of the TV falling out, because the previous one that was there was directly on the drywall and could have fallen out at any time. Don't skip on this service, it's the smart and safe decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgable, informative, attentive, profssional,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that mounted the tv on my patio was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME. Ask me all the important questions to make sure my TV was mounted to my liking. Reviewed everything with me after the mounting was completed. I would like for them to come back out for any of my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery + installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and flawless wall mounted tv installation. Attention to detail was superb and installers addressed all my questions about future upgrades to my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted our new tv. I suppose it wouldn’t be impossible to mount and set up a 75” tv yourself. The real issue is getting it to the house. Several times I’ve been at Best Buy and have seen someone trying to cram a big screen into their personal vehicle. They brought it in, set it up and took all the packing materials with them. They were very professional and fast. Answered all my questions and I couldn’t be happier with their service. I highly recommend utilizing this service and like with most delivery services...don’t forget to tip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up tabletop TV stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84” LG TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas C and James did a great job. Very professional and informative on installation and use of tv. They went above and beyond with the delivery and installation. Highly recommend them. The manager Josh also went above and beyond to make this installation happen flawlessly special thanks to Josh and Thomas for going the extra mile to make everything happen perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv to stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were both personal and professional. They were also very knowledgeable in the products they were installing as well as devices I had mentioned connecting to the tv. 5 out of 5 install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and showed how to work the tv using various settings. Excellent installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service! Worth the tech plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv quickly. He was very professional. Hauled away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a awesome job mounting and connecti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job mounting my new tv and connecting it to my cable and game system also they connected my sound bar to it.The geek squad was courteous and explained everything perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer put the Sanus Elite tv stand together and mounted TV. Arrived 10 minutes after calling. Setup was easy after that. He cleaned up what little mess there was. Total time here was just over 60 minutes mostly putting stand together and mounting TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

    I would recommend this to a friend