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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1592 Showing 31,821-31,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in were super professional. Made sure that everything was clean before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents -wore booties to not mess up my carpet. Appreciated that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Efficient, and with Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. They know what they are doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad didn't get out for over a week after pu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a problem with my system and verizon didn't get out to get the tv activated for a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt have been more helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, knowledgeable, helpful for those of us who just don't want to do or learn this kind of stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came a little bit early, but got the TV dismounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best caring techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing. He was very thorough and did an excellent job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The service was not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not overly pleased with the mounting process. They damaged my drywall removing my old mount. They didn’t hook up my sonos beam, they didn’t hide any wires because I guess they can’t legally do it. For the price, this service seemed severely over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv & sound bar, connected everything working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job professional and quick and courteous would use in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up promptly, made quick work of the install, cleaned up & were out before my lunch hour was over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team was professional and completed the work in excellence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tech Rafael ... very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael was very professional and knowledgeable. Tv looks phenomenal on my wall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv so fast and perfectly ! They did a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both guys were awesome to deal with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Very nice people more than willing to provide the best service possible. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Geeks are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest Geek Squad ever. On time, friendly, efficient, fast, expert installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with TV mounting, they were fast connecting TV, and setup done. They were the best!! Al

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were neat, knowledgeable, and helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mount very strong able to hold my TV, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job mounting a large TV perfectly.

    I would recommend this to a friend