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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an amazing experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say how such an amazing JOB GEEK SQUAD installed 3 TV’s two neo Samsung neos and Samsung 85 with amazing service Well dressed well mannered absolutely amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. So helpful. They communicated well and arrived promptly. They definitely knew what they were doing. I am very happy with the service. My 85 inch Qled looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed on how quickly Steve got my Tv mounted to the wall. He was very professional, on time and explained everything to me. I plan on using this service again and I hope Steve will be my technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to use remote. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up and care of existing equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team, Aaron and his coworker, arrived on time and did a very professional job installing our equipment. They listened to our needs and concerns about the equipment. They took good care of our existing furniture and did a meticulous job setting everything up and routing the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of my tv was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 85” tv elsewhere simply because there was an extended warranty thrown in for free. But the reviews for that vendor’s installation were enough to warn me away. I was delighted that BestBuy will install products purchased elsewhere. The team was great at communicating, very pleasant, and had a lot of experience with my specific mount and tv model. Installation was fast, and highly professional! I would use Geek Squad again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service for a last minute request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a television mount and did not feel comfortable installing it. Geek squad was already installing another and I asked if they could install a second. No problem they said. I paid the 49 dollars for the install and they went right to it. Took 10 minutes and made sure the few extra cords and wires were clamped together. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs wall mounted the TV and Sonos soundbar, hid the wires through the wall, connected everything, cleaned up and gave a lesson in how to manage everything! On time, polite and super smart! What would we do without them?! Their awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for bigger jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV mounted. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs did a great job mounting my 85” TV. I purchased a specialty mount, not at Best Buy, and they did a great job familiarizing themselves with it and mounting accordingly. At one point they ran into an issue but worked through it and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and clean work. holes were predrilled into studs. studs were marked and mount was leveled. Techs cleaned up area after install and unboxing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was moving a 55in from my living to bedroom. Geek squad came and worked quickly and efficiently. They also called and let me know the time they would be arriving. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in record time with fantastic results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV on outside porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David with Geek Squad did a fantastic job mounting our new 55 inch Bravia TV on our outside porch. There was only one potential option for where this TV could go….and David made it happen! Great service!

    I would recommend this to a friend