Customer Ratings & Reviews

They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

They did a nice and professional job. Could i have done this myself probably, but it was worth the service for the delivery and mounting for this size tv. I didnt have to worry about anything and it was mounted to a great height based on their expierence, room size, and couch distance. Also was willing to give me a complete run through of the device and setup, i did not need it; but really it was unexpected and probably would be useful for most customers. No complaints and only praise from me.

They did a good job of mounting the 85-inch TV to my wall as well as cleaning up after they were done. I wish they had mounted the TV a little closer to the soundbar, so there isn't a gap where you can see some wires.

The Rep that installed our tv on August 5, 2023 was great! He was very professional yet friendly! Was able to set everything up with ease! We were a little nervous because it wasn't a Geek Squad rep, but I would highly recommend him again to do an install! We wanted the tv installed sooner than the Geek Squad was available. I think his name was William. Thanks for a great job!!

This is the second time I had the Geek Squad mount and install my television. Everything looks great and I will continue to use their services. Total tech is worth every penny.

Smooth sailing. Polite and competent installer. Packaging removed.

The techs were amazing, went above and beyond with making sure that everything was level, connected properly and made sure I knew how to use the TV and sound system. Highly recommend!!

Excellent and quick service, and the installation guys were pro.

The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

TV and sound bar was installed perfectly and the technicians were friendly and professional.

My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

The gentleman who came and set up were awesome. Yet it kind of upsets me that with the Best Buy service I purchased after this year the free in home set up is going away. After all this is why I would purchase the Best Buy service. I do understand the cost of sending service people for set up yet Best Buy could at least offer in home set up at least free if you purchase a certain dollar amount.

The team sent to install my new tv was friendly, Knowledgeable and efficient. The my completed the work in a timely matter and help setup all my apps and Xbox. Highly recommended this service and will continue to use for future purchases

The guys that came were super!!! They were very good at their job!!! They suggested options and mounted my TV quickly and perfectly. I’m very picky about installations and they met my expectations!!!

The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

The agents were excellent both with installation and overall knowledge. Unfortunately my first TV was bad out of the box but the lead agent took it upon himself to set everything up again for him personally to come back out to house with new TV. Even though it was weeks later, I felt the gentleman genuinely cared about the situation so was worth the wait.

I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

My Samsung TV came with free mounting service. I got a 75 inch TV, So it was very nice to have this service with such a big TV. Definitely pleased with the placement on the wall.

Love the TV, very easy to use and the picture is great! I would recommend this TV if your wanting a great experience.

Geek Squad did an excellent job as I purchased the wrong type that won't go on my fireplace wall. I was so disappointed at the moment as I was waiting over a month for the installation appointment. I really hoped I can watch TV that day. As I was so frustrated, the Geek installed person told me that he may have another wall mount kit in his car . He was very efficient and brought in the new wall mount and installed my TV quick. Before he left, he even showed me how to operate the TV as well as how I should maneuver the TV mount to get the best angle to view