Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1607 Showing 32,121-32,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad explained everything we needed to know.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting our tv and hooking up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work by Geek squad again !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done. The Geek Squad followed proper safety protocol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service. Quick, efficient and neat. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woke great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a wall mount universal before. It’s great for adjusting to different seating positions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy mount and set up my new TV. They were on time, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good customer service experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV Mounting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv install with my TV. After a month or so, I decided I didnt like the placement of the tv on the wall. A friend helped me remove the tv to then reinstall it. When we went to remove the tv mount we found that the tv was not correctly installed to begin with. The mount was only partially placed in the studs and the wall was damaged beyond the holes as it appeared the placed the bolts then forced the bracket/bolts to move creating a hole that appeared in the shape of a line near all four bolts. In other words not only was it not properly in the studs but the integrity of the drywall was also damaged. I am fortunate that the 70 inch tv did not fall off the wall. Sadly I was not aware upon installation and even tipped the two who came to install it. Not only am I out the cost of the poor install but also that tip for work that was not correctly done. I'm am very lucky that I decided I didnt like where the tv was at and decided to move it or the outcome may have been costly and dangerous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and set up well, they were friendly and have good customer service skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtney was terrific. Very professional! His associate was very helpful also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems installing new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used existing mount - no problems reinstalling and connecting to cable and new receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought their own mount and were able to mount my tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no issues, no hassle, no complaints,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will use again. They were on time and went above and beyond to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, courteous, knowledgeable, neat, informative and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's mounted profesionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my TV and connected my devices back. great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmen an very professional an informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service / Michele & ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV ... 1/2” above & below tv no problem. Installation was difficult due to space provided.

    I would recommend this to a friend