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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1614 Showing 32,261-32,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad gets high grade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected DVD player -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my TV and cleaned up after. Didn't have any issues with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all of my devices again they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe from geek squad replaces my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back after talking to them to replace the tv with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee! Very patient and thorough! This guy deserves a raise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a sub contractor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled for the Geek Squad and somehow ended up with a sub contractor that was not quite up to the same expertise as the actual Geek Sq. Best Buy has intervened and a member of the “real” Geek Sq will be coming to set up my surround sound and adjust the tv picture. Best Buy should consider only using the real Geek Sq and not sub contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was safe and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. And kept everything nice and neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and ensured all connections were working. They were friendly, efficient, and pleasant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The that was purchased was an open box buy and that's totally fine because this isn't the first time I've purchased open box. However....It was delivered with hardly any safe guard packaging so therefore it could have become damaged, goes to show how much they care. The item was also dirty with fingerprints all over it. Not good with this virus going around. Overall I love HP products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly on our 75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the TV pivots, and is well hidden from side view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed in the clu house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The tech was good , knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service , extremely courteous, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very nice and was able to complete services in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i need! Love this service and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first contracted out was terrible; however, wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above! They were timely, professional, professional, knowledgeable, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Tommie did a great job mounting my tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 2 TV's and connected all my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by the service the guys couldn't put it all together and they didn't bring something with them that I paid for it was there at the store when I purchased it. They couldn't or wouldn't hook up the surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great !!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done extremely well !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a very good job. Highly recommend them.

    I would recommend this to a friend