Customer Ratings & Reviews

The agent had to wait for 3 hours for the delivery truck to bring the tv, of which he waited patiently for the truck. Once the tv did arrive he had to deal with it for another hour and half before we found out that at&t had disabled the cable box. Of which he skillfully connected it and was on his way. This young man is definitely an asset to your company.

The two representatives from the Geek squad were super efficient, personable, and knowledgeable!! I would highly recommend!

The agents were on time, went right to work and had no trouble mounting my tv on the wall. They were friendly, knowledgeable and did a great job.

the two gentleman that showed up were courteous as well as very determined to make sure my TV (85 inch) was secured the best it could be for drywall. There was no way I could have done that alone. They originally had the mount mounted with screws but after they decided to change to anchors. I am extremely happy with their quality.

Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

They mounted all tvs properly. Very knowledgable and courteous

OMG, They came out with my new TV and unwrapped it and got down the part that needed to connect to the wall mount off the old set. They got it mounted and then got my WIFI and Fire TV and Cubi Apps plus all the other ones I watch on. They showed me how to use the remote. Thank you very much because it is quite different from my old one. They would have mounted my old TV downstairs but I was not ready for that. They picked up all the trash from the TV and it has been perfect since.

At first we had wanted to use a totally flat wall mount. After a closer look at the packaging and speaking with the installers, we went with this particular mount. We have a 75 inch tv.....they are heavy and we didn't want something that wasn't rated for that size of tv. It does stick out from the wall a bit..,...but that has proved to be quite advantageous for us, as we can turn it a bit to see it better from the dining room, as well as tilt it forward if we are on the floor. It moves very easy and is not a big deal to have it protruding those few inches and for the comfort of knowing it is securely mounted.....well worth using this mount instead of the flat wall mount.

Geek squad arrived on time and mounted tv on wall and hid wiring in wall with a Legrand kit. Also synced new headphones to tv. Work done neatly. Pleased with the service I received. Only initial concern, was that when crew arrived they did not know I wanted cords hidden in wall. It was not an issue because I had figured out what to buy in advance from Best Buy to accomplish this. But when I initially ordered tv and service on line, there was no way to make clear exactly what I wanted. Online check list of what customer wants done might be useful for future.

Since I purchased a 75” TV, figured I would use some professional help. Geeksquad guys arrived on time and helped to figure out the best height and position for my TV and start to put on the rack. I mentioned there is a bathroom right behind the TV wall, so they double checking the wall to make sure they don’t hit any surprises behind the wall. Took them 1 hour from arrival to finish plus clean up any dust and trash. Will use their service again!

Geek Squad is always great, but this was above and beyond. We had our Frame tv mounted into our tile fireplace and GS even had a vacuum to make sure they didn't leave any dust from drilling into the tile. Setup was easy and would do it again.

The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

Gene and Tammy were awesome... super professional and friendly. Really good at the job.. will recommend them for wall mounting your TV. You don't want to take a chance DIY. Much more peace of mind for the small extra price

The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

Good service. They mounted my TV excellent wrk.disnt take long

They did a nice and professional job. Could i have done this myself probably, but it was worth the service for the delivery and mounting for this size tv. I didnt have to worry about anything and it was mounted to a great height based on their expierence, room size, and couch distance. Also was willing to give me a complete run through of the device and setup, i did not need it; but really it was unexpected and probably would be useful for most customers. No complaints and only praise from me.

They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

Geek Squad was very professional and did an excellent job.