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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1623 Showing 32,441-32,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Had a great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my television and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better Delivery not accurate Nice people though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Himee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knew everything no mess cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, and time saving. Sturdy and strong, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work from the team always good work thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job! Team was very responsive to my question!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and organized. Really knew how to deal with customers. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad again were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had some challenges but they figured out what they would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my new 70” tv and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with my install. Did not take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad know what there doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes and they were in and out in minutes. They even took the empty box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and program thebto for use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our Tvs with wall mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TVs quickly and with percision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable service , great work, good conversation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast no problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total of three TV were install mounts installed. No problems and on time. Yea!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Geek Squad protection and they always do a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV was set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume has to be quite high on the TV. Otherwise, I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chris was on time and completed the task quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted and connected tv to all inputs perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad hard to schedule and no follow up by ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Unfortunately they did something which caused all 4 remote rooms connected to our sound system to be knocked offline. Attempts to call Geek Squad and have someone return to fix the problem were not handled properly. The team said their manager would call. He never did. A new team came but not from Magnolia as scheduled. They were thrown into it. They were about to give up when they found an article on the web saying if this one cable was pulled out that all remotes would not function. Suddenly we heard an electrical short type noise in the speakers as the technician pushed this cable back and we regained the connections. The installers had pulled the cable out but couldn’t find it. Thus took about 3 weeks and was really hard to schedule. Not good service at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased from start to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable. Mounted TV etc. up and running very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is a good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service that Geek Squad provided to hang my television.

    I would recommend this to a friend