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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1641 Showing 32,801-32,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and willing to help me and guid me with the whole tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move TV to higher location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted my TV to a higher location than it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre wired the in ceiling speakers before the drywall went up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were nice and respectful. If you have any aptitude just hang it yourself and save some money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed good and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came by were very helpful, finished in about an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional & competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional,competent staff. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This Geek squad did an fair job at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not the hottest. We told the two installers where we wanted it installed and they were 18 inches to high the first time. They moved it 2 more time and it still is about 6 inches to high. They did not listen. We have a sonus sound bar coming that was back ordered and that will not fit with how it was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians were on time very professional i am happy with the work they performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. did an excellent job mounting my 65" Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation TV, mount and hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed mount and TV but could not run the wires through the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job very polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted and hooked up all the cables and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv its everything i always wanted in a smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install new home theater spekers in and calliber with other speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is fine but.,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician doesn’t answer back questions after a day on troubleshooting

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to answer any questions about your install or assist with any troubleshooting. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly sat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great will refer to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly by Geek Squad on my wall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv on the wall and connected all wires and explained the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were timely, nice & provided a great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv looks amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing but its a little too dark but that comes with OLEDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV...........................

    I would recommend this to a friend