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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1644 Showing 32,861-32,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek square has good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was the best. Knowledgeable and helpful and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pavilion party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a 70” tv outdoors on pavilion fireplace. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOVED MY 85" TV UP ABOUT 6".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROMPT, PROFESSIONAL, AND WILLING TO DO A GOOD JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast installation, the guys were quick and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing snd explaining tv features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and very respectful of my home and property. Installed in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and did a great job of installing the TV. Well worth the month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was well informed and provided great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great, polite, knowlegeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered damaged but the crew took care making sure I got what I was supposed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional young man. Impressed with service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being the 2nd time i have responded in this form, plus the store manager has not returned my calls. Though the Geek Squad were very nice and did a good job, they said they often get complaints that the customer didnt get what was expected or purchased. Now who is going to respond and correct the problem?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and it worked well with my vizio TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who gives a excretment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these surveys everyone wants you to blow smoke up there behind now days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a star! Professional, friendly, respectful, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Came on time. Job completed with precision and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service. Thank you Eric for the fantastic work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great. Fast, friendly, informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with precision. They were totally professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and showed me how to work the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with my tv mount and they were very kind

    I would recommend this to a friend